FAQ

What comes with a set of Mural nails?

Each set comes with 10 hand-painted gel nails, a "Prep & Press Kit" ( nail glue, sticky tabs, file, buffer, cuticle pusher, and an alcohol wipe), a clear organizer case, and instructions on how to apply and remove your press-ons.

 

How do I find my nail size?

Please refer to the nail sizing chart to find your exact nail size.

 

How long do the nails stay on?

How long your nails last depends on proper application! Be sure to clean your hands, buff your nails, and wipe them with an alcohol pad before applying.

For 1-3 days: Peel the sticky tab, place it on your natural nail, and press down firmly to secure it.

For 7-14 days: Apply a drop of glue to the back of the press-on nail and a thin layer to your natural nail for extra hold (do one nail at a time).

 

Can I reuse my Mural nails?

Yes! With proper care, gentle removal, and cleaning off excess glue, you can store your press-on nails in their original case and reuse them multiple times.

 

When can I expect my package to ship after ordering?

Please allow 3-7 business days for order processing before your item is shipped.

 

What happens if my package gets lost? 

Once your package is with the carrier, Mural no longer has control over its delivery. If you provided the correct address but haven’t received your package, please contact the local postal service.

 

Do you accept returns or exchanges? 

Since each set is handmade, there will be no refunds, returns, or exchanges.

To ensure the best fit, please carefully measure your nails and review your order details before completing your purchase. :)